Privacy Policy

Privacy Policy

Shelivery is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name, email address, phone number, and payment information when you sign up or make a transaction.

b. Non-Personal Information

  • IP address, browser type, device information, and browsing patterns on our website.

c. Location Data

  • Your approximate location, if you choose to enable location sharing, for use in facilitating deliveries and allowing communication with other users.

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services.
  • Process transactions and send you relevant updates.
  • Respond to your inquiries and provide customer support.
  • Customize your user experience.
  • Ensure the security of our platform.
  • Display your location on a map to facilitate deliveries and enable messaging between users (with your consent).
  • Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Service Providers: Third parties that assist in payment processing, hosting, or analytics.
  • Legal Authorities: When required by law or to protect our rights.
  • Business Transfers: In case of mergers, acquisitions, or asset sales.
  • Other Users: Your location may be shared on a map to facilitate communication and delivery coordination, but only if you have enabled this feature.

4. Data Security

We implement security measures to protect your information, including encryption and secure servers. However, no system is completely secure, and we cannot guarantee absolute data security.

5. Cookies and Tracking Technologies

Our website uses cookies to:

  • Remember your preferences.
  • Analyze site usage to improve performance.
  • Provide tailored advertising.

You can manage your cookie preferences through your browser settings.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access the data we hold about you.
  • Request corrections to your information.
  • Delete your personal data.
  • Object to data processing or withdraw consent.
  • Data portability.

To exercise these rights, contact us at [Insert Contact Email].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing any information.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the effective date will be updated.

9. Location Data

When you use Shelivery’s services, you may have the option to share your location for purposes such as facilitating deliveries or allowing others to message you. This information will be displayed on a map visible to other users.

a. How We Use Location Data:

  • To display your approximate location on a map for delivery coordination.
  • To enable communication between users for shared deliveries.

b. Consent:

By enabling location-sharing features, you provide explicit consent for your location data to be collected, used, and shared as described above. You can withdraw this consent at any time by disabling location sharing through your account settings.

c. Control:

You can manage your location-sharing preferences through [Insert Instructions for Settings]. Please note that disabling this feature may limit the functionality of some services.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: info@shelivery.com
Address: Lausanne, Switzerland

By using our website and services, you agree to the terms of this Privacy Policy.